Shipping Policy

Last updated: September 11, 2026

Where we ship

We ship to all 50 US states, including PO boxes and APO/FPO addresses. We do not currently ship outside the United States. Wholesale and international buyers can contact office@poweredliving.com.

Rates

Standard shipping: $8 flat, free on orders of $99 or more.
Express shipping: $15.

Rates are shown at checkout before you pay. Taxes are calculated at checkout based on the shipping address.

Processing time

Orders ship within 1 to 2 business days from our US warehouse. Orders placed after 2 PM Central, or on weekends and federal holidays, start processing the next business day. During major trade shows processing can take up to 3 business days.

Delivery time

Standard delivery usually arrives 3 to 7 business days after shipping; Express usually 2 to 3 business days. These are carrier estimates, not guarantees.

Tracking

You receive a tracking number by email when your order ships. Allow 24 hours for the carrier to show the first scan.

Subscriptions

Subscribe & Save pad deliveries ship on your billing date using Standard shipping and follow the same free-shipping rule as one-time orders.

Wrong address, lost, or damaged packages

Check your shipping address before you place the order; we cannot change an address once a label is printed. If a package shows delivered but has not arrived, wait 48 hours, check with neighbors and your carrier, then email us. If a package arrives damaged, photograph the box and contents and email us within 7 days so we can file a claim and send a replacement.